Continuing Professional Development
for DISPENSERS & TECHNICIANS
for DISPENSERS & TECHNICIANS
Online CPD Courses
How to communicate effectively in the dispensary
An essential course for dispensers
Course Information
This course will provide you with:
· An introduction to the principles of communication
· An insight in to the different types of communication
· An understanding of the importance of listening
· An understanding on how to respond to the needs of patients / clients in your
dispensary / pharmacy
· Useful ways of approaching the following:
o Communicating with customers when providing an over the counter
customer service
o Establishing and responding to over the counter requests for information
and advice
o Communicating with patients when conducting DRUMs
o Communicating with patients when providing information about prescribed
items
o Communicating effectively with members of your practice / pharmacy
team
When you complete the online assessment satisfactorily you will be awarded with a certificate to show your achievement
Price for course and assessment: £118.73 (inc vat)
To pay by credit / debit card click the buy now button below and follow the instructions. Please ensure that you put your correct e-mail address in the 'shipping information' as this will be used to send you details of your course
To pay by cheque click the 'pay by cheque' button. This will download a form that you must complete and return with your cheque.
An essential course for dispensers
Course Information
This course will provide you with:
· An introduction to the principles of communication
· An insight in to the different types of communication
· An understanding of the importance of listening
· An understanding on how to respond to the needs of patients / clients in your
dispensary / pharmacy
· Useful ways of approaching the following:
o Communicating with customers when providing an over the counter
customer service
o Establishing and responding to over the counter requests for information
and advice
o Communicating with patients when conducting DRUMs
o Communicating with patients when providing information about prescribed
items
o Communicating effectively with members of your practice / pharmacy
team
When you complete the online assessment satisfactorily you will be awarded with a certificate to show your achievement
Price for course and assessment: £118.73 (inc vat)
To pay by credit / debit card click the buy now button below and follow the instructions. Please ensure that you put your correct e-mail address in the 'shipping information' as this will be used to send you details of your course
To pay by cheque click the 'pay by cheque' button. This will download a form that you must complete and return with your cheque.
How does OnLine Learning work?
Why choose OnLine learning?
Our Online learning modules are aimed to make CPD simple for dispensers. As part of DSQS in dispensing doctor surgeries, and part of the RPSGB requirements also, dispensers are required to keep their knowledge up to date in their work.
We provide practical and useful courses for dispensers to help them in their day to day work.
Online learning is cheap and effective. You can work at your own pace in your own time.
After your complete the OnLine Assessment you will be awarded a certificate of completion which you can display at your workplace.
What do you have to do?
Simply select the course that you wish to do from the (blue) column on the left. This will take you to a page with more information about the course you have selected. If you wish to continue to do the course then simply scroll down to the bottom of that page where you will find the payment details.
Pay by Credit card
If you wish to pay by credit or debit card click the "BUY NOW" button and complete the relevant details on the secure Paypal page.
Pay by cheque
If you wish to send payment by cheque click the "pay by Cheque" button. This will download a form that you must complete and return, together with your cheque, to the address specified on the form.
Once your payment is received, you will be sent information on how to access the course materials and assessment. Simple as that!
Why choose OnLine learning?
Our Online learning modules are aimed to make CPD simple for dispensers. As part of DSQS in dispensing doctor surgeries, and part of the RPSGB requirements also, dispensers are required to keep their knowledge up to date in their work.
We provide practical and useful courses for dispensers to help them in their day to day work.
Online learning is cheap and effective. You can work at your own pace in your own time.
After your complete the OnLine Assessment you will be awarded a certificate of completion which you can display at your workplace.
What do you have to do?
Simply select the course that you wish to do from the (blue) column on the left. This will take you to a page with more information about the course you have selected. If you wish to continue to do the course then simply scroll down to the bottom of that page where you will find the payment details.
Pay by Credit card
If you wish to pay by credit or debit card click the "BUY NOW" button and complete the relevant details on the secure Paypal page.
Pay by cheque
If you wish to send payment by cheque click the "pay by Cheque" button. This will download a form that you must complete and return, together with your cheque, to the address specified on the form.
Once your payment is received, you will be sent information on how to access the course materials and assessment. Simple as that!
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Information on our
Online CPD Courses
Online CPD Courses
Assessment
Questions
Questions
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